Kugenzura imyenda
Kwitegura kugenzura
1.1.Urupapuro rwibiganiro rwubucuruzi rumaze gusohoka, menya ibijyanye nigihe cyo gukora / iterambere hanyuma ugabanye itariki nigihe cyo kugenzura.
1.2.Shakisha hakiri kare uruganda, ubwoko bwinganda bakora nibikorwa rusange byamasezerano.Sobanukirwa n'amabwiriza akoreshwa mubikorwa kimwe nubuziranenge bwikigo cyacu.Sobanukirwa kandi nubugenzuzi bwihariye, amabwiriza ningingo zingenzi.
1.3.Nyuma yo kumenya byinshi muri rusange, menya inenge nyamukuru yibicuruzwa bigenzurwa.Ni ngombwa ko usobanukirwa ibibazo nyamukuru bigoye bibaho hamwe na frequence.Byongeye kandi, ugomba kuba ushobora gutanga ibisubizo bitunganijwe kandi ukemeza neza ko witonze mugihe ugenzura umwenda.
1.4.Kurikirana igihe ibyiciro byoherejwe kandi urebe neza ko uzagera ku ruganda ku gihe.
1.5.Tegura ibikoresho bikenewe byo kugenzura (igipimo cya metero, densimeter, uburyo bwo kubara, nibindi), raporo yubugenzuzi (urupapuro rwerekana amanota nyayo, urupapuro rwibanze rwumushinga wubwubatsi, urupapuro rwincamake) nibikenerwa bya buri munsi ushobora gukenera.
Gukora igenzura
2.1.Nyuma yo kugera ku ruganda, tangira uburyo bwa mbere ubona terefone na incamake y'uruganda, ikubiyemo sisitemu yabo, igihe bashinze uruganda, umubare w'abakozi bose, imiterere yimashini nibikoresho, hamwe nubukungu bwubukungu bwa uruganda.Witondere byumwihariko uburyo bwo gukoresha ubuziranenge, uteganya ko biha agaciro kanini ubuziranenge kandi ko bizakenera ubugenzuzi bukomeye.Ganira byumvikane nabakozi bashinzwe ubugenzuzi kandi usobanukirwe muri rusange amashami atandukanye, nk'abakozi, ibicuruzwa byarangiye cyangwa ubugenzuzi bufite ireme.Hura numuntu ubishinzwe gukora.
2.2.Sura uruganda urebe uburyo abagenzuzi bakora ibizamini byabo kugirango umenye niba serivisi yubugenzuzi bwuruganda itajenjetse kandi umenye ishingiro, amategeko n'amabwiriza yubugenzuzi bwabo, hamwe nigisubizo cyinenge zikomeye bazanye.
2.3.Kora ubugenzuzi bwurubuga (urugero, imashini zigenzura imyenda cyangwa urubuga rwa serivisi zubugenzuzi) hamwe nubugenzuzi bwimashini nibikoresho (ibikoresho biremereye, abategetsi ba metero, uburyo bwo kubara, nibindi).
2.4.Mubihe bisanzwe, ugomba kubanza kubaza uruganda ibyifuzo byabo no kugabura umukoro.
2.5.Mugihe cyo kugenzura, ugomba gushishikariza abantu bose muruganda gufatanya kugirango ibikorwa bigende neza kandi bikomeye.
2.6.Ibisobanuro byumubare rusange wubugenzuzi:
A. Mubihe bisanzwe, byabaye ngombwa guhitamo 10 kugeza 20% byibicuruzwa, ukurikije umubare rusange wamabara atandukanye.
B. Kora ubugenzuzi bukomeye kubicuruzwa byatoranijwe ku bushake.Niba ireme ryanyuma ryemewe, ubugenzuzi buzahagarikwa, byerekana ko icyiciro cyibicuruzwa gifite ubuziranenge bwemewe.Niba hari umubare muto, uringaniye cyangwa urenze ibicuruzwa bitujuje ubuziranenge bwo gusuzuma, 10% byibicuruzwa bisigaye bigomba kongera gutorwa.Niba ubuziranenge bwitsinda rya kabiri ryibicuruzwa byemewe, uruganda ruzagomba noneho kumanura ibicuruzwa bitujuje ibyangombwa.Mubisanzwe, niba ubwiza bwitsinda rya kabiri ryibicuruzwa bitarujuje ibyangombwa, ibicuruzwa byose bizangwa.
2.7.Inzira yo kugenzura bidasanzwe:
A. Shira icyitegererezo cyimyenda kumashini igenzura imyenda hanyuma usobanure umuvuduko.Niba ari urubuga rwa serivisi, ugomba kubihindura rimwe murimwe.Witondere kandi ushishikare.
B. Amanota azasobanurwa neza ukurikije amabwiriza yubuziranenge hamwe nisuzuma.Icyo gihe bizashyirwa muburyo.
C. Mugihe havumbuwe inenge zidasanzwe kandi zidasobanutse mugihe cyose cyigenzura, birashoboka kubiganiraho aho hamwe nabakozi bashinzwe kugenzura ubuziranenge bwuruganda, ndetse no gufata ingero zinenge.
D. Ugomba kugenzura neza no kumenya neza inzira zose zo kugenzura.
E. Mugihe ukora ubugenzuzi butunguranye, ugomba kwemeza kwitonda no gukorana umwete, gukora ibintu muburyo bwumvikana kandi utiriwe ugira ibibazo cyane.
EC ishobora kuguha iki?
Ubukungu: Ku gice cya kabiri cyigiciro cyinganda, shimishwa na serivisi yubugenzuzi bwihuse kandi bwumwuga muburyo bunoze
Serivise yihuse cyane: Bitewe na gahunda ihita, umwanzuro wibanze wa EC urashobora kwakirwa kurubuga nyuma yubugenzuzi burangiye, kandi raporo yubugenzuzi bwa EC irashobora kwakirwa mugihe cyakazi 1;kohereza igihe ntarengwa birashobora kwemezwa.
Kugenzura mu mucyo: Ibitekerezo nyabyo byabagenzuzi;gucunga neza imikorere kurubuga
Imbaraga kandi zinyangamugayo: Amakipe yabigize umwuga ya EC hirya no hino araguha serivisi zumwuga;itsinda ryigenga ryigenga, rifunguye kandi ritabogamye rishinzwe kugenzura amakipi yubugenzuzi ku bushake no kugenzura kurubuga.
Serivise yihariye: EC ifite ubushobozi bwa serivisi inyura murwego rwose rwo gutanga ibicuruzwa.Tuzatanga gahunda ya serivise yubugenzuzi kubisabwa byihariye, kugirango dukemure ibibazo byanyu byumwihariko, dutange urubuga rwigenga kandi dukusanyirize hamwe ibitekerezo byanyu hamwe nibitekerezo bya serivisi kubitsinda.Muri ubu buryo, urashobora kwitabira kuyobora itsinda ryubugenzuzi.Mugihe kimwe, kubijyanye no guhanahana amakuru no gutumanaho, tuzatanga amahugurwa yubugenzuzi, amasomo yo gucunga neza hamwe namahugurwa yikoranabuhanga kubyo ukeneye n'ibitekerezo.
Itsinda ryiza rya EC
Imiterere mpuzamahanga: isonga QC ikubiyemo intara n’imijyi yo mu gihugu hamwe n’ibihugu 12 byo mu majyepfo y’iburasirazuba bwa Aziya
Serivise zaho: QC yaho irashobora gutanga serivisi zubugenzuzi bwumwuga kugirango uzigame amafaranga yingendo.
Itsinda ryumwuga: uburyo bukomeye bwo kwinjira no guhugura ubumenyi bwinganda biteza imbere itsinda rya serivise nziza.
